Description
Location: Nairobi, Kenya
Function: Sales and Business Development
Job Type: Full Time
About the Role
City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole family.
We are looking for a dynamic, results-driven Branch Manager to lead store operations, drive sales, deliver exceptional customer service, manage inventory, and develop a high-performing retail team.
Key Responsibilities
- Drive branch sales, profitability, and achievement of targets.
- Oversee daily store operations and ensure smooth workflow.
- Lead, motivate, coach, and develop the branch team.
- Maintain excellent customer service and resolve customer concerns.
- Manage stock availability, inventory control, and stock movements.
- Monitor branch performance and prepare regular reports.
- Ensure compliance with company policies, procedures, visual standards, and safety requirements.
Key Qualifications
- Minimum 2 years’ experience in retail management or a similar leadership role.
- Proven track record in sales performance and team leadership.
- Strong customer service and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple responsibilities.
- Proficiency in POS systems and Microsoft Office.
Education
- Diploma or Bachelor’s Degree in Business Management, Marketing, Retail Management, or a related field is an added advantage.
Application
Send your updated CV to jobs@citywalk.co.ke
Subject: job title. Please indicate your preferred location.
Application Deadline: 24 August 2026
Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us.