Description
Job Details
- Position: Customs & Forwarding Subject Matter Expert (Short Term Consultancy Services)
- Job Type: Contract, Remote, Hybrid
- Qualification: BA/BSc/HND, Diploma, MBA/MSc/MA
- Experience: 7 – 10 years
- Location: Nairobi
- Job Field: Consultancy, Logistics
- Deadline: 11 September 2026
Background & Objectives
Chwezi is Africa’s integrated cross-border trade platform, built to serve the Great Lakes corridor and the East and Central African trade belt. The platform replaces fragmented ecosystems with a trusted digital infrastructure connecting importers, licensed clearing agents, and professional transporters. Before executing final Quality Assurance, an industry expert is required to conduct a strategic, operational review of the current staging environment to identify missing logistical requirements, compliance gaps, and process misalignment.
Scope of Work
- Strategic Workflow & System Review: Assess the practical flow of operations across the Client, Clearing Agent, and Transporter portals, ensuring real-world variables like freight types and Incoterms are captured.
- Compliance & Document Audit: Verify that the Digital Compliance & Document Vault and duty payment portals satisfy operational requirements for key revenue authorities (KRA, URA, RRA, DGDA, and OBR).
- Milestone & Escrow Evaluation: Analyze GPS milestone checkpoints for operational realism and review automated escrow triggers to ensure they do not expose parties to undue risk.
- Critical Gap Analysis: Identify missing steps or edge cases (e.g., extended customs holds) and provide a prioritized list for the development team before final QA.
- Transit Cargo Checklist: Develop a comprehensive checklist of transit cargo requirements for the Kenya/Uganda, Kenya/Uganda/Rwanda, Kenya/Uganda/Burundi, and Kenya/Uganda/Rwanda/DRC corridors.
Deliverables
- Pre-Launch Gap Analysis Report: A document detailing every missing operational requirement and workflow misalignment in the current build.
- Resolution Roadmap: Actionable, prioritized recommendations for the development team to address identified gaps before code freeze.
- Dispute & Edge-Case Advisory: A framework advising administrators on handling real-world escrow disputes and logistical delays using current tools.
- Transit Cargo Requirements Checklist: A compiled guide detailing the necessary documentation and regulatory conditions for transit cargo crossing the specified regional border points.
Qualifications & Engagement Logistics
- Experience & Mastery: 7+ years in cross-border freight forwarding and customs clearance along the Northern Corridor, with a deep understanding of EAC Single Customs Territory procedures and national systems.
- Vision & Communication: Ability to identify deviations from on-the-ground operational reality and translate complex logistics into clear directives for software engineers.
- Engagement Details: This is a short-term, immediate-start role (remote or hybrid in East Africa), where the consultant will receive access to live staging links and demo accounts.
- Access: The consultant will be provided access to the live staging links for the Customer Portal, Admin Portal, and demo accounts for the Client, Clearing Agent and Transporter.
Method of Application
Interested and qualified candidates should forward their CV to: careers@chwezi.africa using the position as subject of email.
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