Description
About AGL – Africa Global Logistics
AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. With 23,000 employees in 50 countries, the company connects Africa to Africa and to the rest of the world. AGL relies on its 250 subsidiaries in Africa, Haiti, Timor and Indonesia to provide port, ocean, logistics and railway solutions.
Job Details
- Position: Drive 2030 – Change Relay M/F
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Location: Nairobi
- Job Field: Project and Program Management
Mission Description
The Change Relay plays a key role in the successful adoption of DRIVE 2030 new solutions within the country. Acting as the local change-management focal point before and throughout the deployment lifecycle, the Change Relay connects the Central Change Team, local country management, and users to ensure that business and operational impacts are understood, communication remains continuous, and local adoption needs are addressed. The role combines change impact coordination, local communication, stakeholder engagement, and adoption monitoring, with a strong focus on translating DRIVE 2030 changes into clear, practical, and operational guidance for local teams.
Based in Nairobi and reporting to the MD – Kenya, the successful candidate will be responsible for:
- Build and maintain a good understanding of the DRIVE 2030 ecosystem, deployment & change strategies, and key project milestones.
- Onboard local teams on the DRIVE 2030 program and its projects (DRIVE, DECLARE, CARLO…) and support early awareness and engagement though the organization of dedicated meetings and workshops and through the usage of a change kit provided by the DRIVE Central Change Team.
- Participate in organization workshops and help assess impacts on roles, ways of working, organization, and local operations.
- Coordinate the DRIVE 2030 local Ambassadors’ network. He/She is responsible for their onboarding and training, through the referential provided by the Central Change team. DRIVE 2030 ambassadors aims at supporting the Change Relays in their daily change activities and act as the DRIVE 2030 influencers.
- Supports local HR teams and coordinates with central teams as part of the recruitment process deployment roles (with priority on Deployment Officers’ recruitment).
- Provides support to all DRIVE 2030 + STREAMLINE local project managers on change activities.
- Ensure clear and regular communication on DRIVE locally, through the adaptation of the DRIVE communication kit and deploying of the DRIVE communication plan.
- Monitor change adoption throughout the project using Change Surveys and other feedback mechanisms. Identify and escalate to the central change team any change-specific needs, risks, and resistance points that may affect user readiness or adoption.
- Work closely with the Deployment Officer, Training Coordinator, and local management to align change, training, and operational readiness.
- Maintain reinforced on-site presence during Go-Live and Hypercare to support managers and users.
Profile
- Strong knowledge of local operational processes and legacy systems.
- Experience with IT solutions and digital tools; TMS knowledge is a plus.
- Proven experience in change management, stakeholder engagement and internal communication.
Skills & Competencies
- Good understanding of the DRIVE 2030 ecosystem.
- Strong listening and stakeholder-engagement skills, with credibility among managers and users.
- Strong communication, facilitation, and presentation skills.
- Ability to work effectively with central and country teams in a multi-cultural environment.
- Ability to animate a network of Ambassadors.
- Fluent in English.
Method of Application
Interested and qualified? Go to AGL- Africa Global Logistics on acareerbyagl.talent-soft.com to apply
Never pay for any notarisation, certificate or assessment as part of any recruitment process.