Description
About Twyford Tile
The Kenya Twyford Factory is established by Sunda International Group, with the Volume of total investment of 30 million dollars. Located in the vicinity of Umma University, Kajiado, it covers an area of nearly 300000 m², 10 times than the local factory. In October 2016, the plant was put into production with its large scale, new equipments and high production capacity.
Job Details
- Position: Tiling Installation Supervisor
- Job Type: Full Time
- Qualification: Diploma, Vocational
- Experience: 5 years
- Location: Nairobi
- Job Field: Construction and Site Engineering
- Travel: Frequent travel to project sites and residential installation sites across Kenya
About the Role
MICASSO, a leading tile and surface solutions brand under Twyford International Kenya Ltd., is looking for an experienced Tiling Installation Supervisor to oversee and support tile installation quality across our project and residential sites. The successful candidate will provide hands-on technical guidance to tiling teams, troubleshoot installation challenges, train local installers, and work closely with contractors, site managers, foremen and customers to ensure MICASSO products are installed correctly and achieve the required quality standards. This is a highly practical, field-based role for someone with strong hands-on tiling experience, technical problem-solving ability and excellent site coordination skills.
Key Responsibilities
- Conduct regular visits to MICASSO-supplied construction projects and residential installation sites.
- Provide hands-on technical guidance to tilers on correct installation procedures and best practices.
- Ensure proper substrate preparation, setting out, tile layout, adhesive/mortar application, levelling, joint spacing, grouting and finishing.
- Monitor installation quality and ensure workmanship meets required standards.
- Quickly respond to installation-related issues such as: Hollow or poorly bonded tiles, Cracking, Tile detachment, Uneven surfaces, Incorrect joint spacing, Colour variation and installation defects, Adhesive or substrate-related problems.
- Diagnose the root cause of installation defects and recommend practical corrective or remedial measures.
- Support contractors and installation teams in implementing corrective actions and rework where necessary.
- Train local tilers and installation teams on proper tile installation techniques.
- Develop and maintain practical installation guidelines, checklists and training materials.
- Handle customer complaints relating to tile installation and provide professional technical explanations and solutions.
- Maintain good working relationships with contractors, site managers, foremen, installers and other project stakeholders.
- Conduct installation quality inspections and maintain clear site inspection records and reports.
- Take photographs and document installation issues, corrective actions and completed works.
- Provide regular feedback to management on installation quality, recurring challenges and areas requiring improvement.
- Provide technical feedback on MICASSO tiles, adhesives and related products based on actual site performance.
- Support product demonstrations, installer training sessions and technical events where required.
- Plan site visits and travel routes efficiently to ensure multiple projects receive timely technical support.
- Perform any other technical or site-related duties assigned by management.
Required Technical Competencies
The ideal candidate should have strong practical knowledge of the complete tile installation process, including:
- Substrate preparation, Setting out and marking, Tile layout and alignment, Tile cutting, Mortar and adhesive preparation, Thin-bed adhesive installation, Tile levelling and compaction, Joint spacing and grouting, Movement/expansion considerations, Finishing and cleaning, Protection of completed installations, Identification and correction of installation defects.
The candidate must be able to identify whether a problem is caused by the tile, substrate, adhesive, workmanship, environmental conditions or installation method and recommend the appropriate solution.
Qualifications & Experience
- Minimum 5 years of hands-on professional tiling experience.
- At least 2 years’ experience in a supervisory, quality inspection, site supervision or technical instruction role.
- Certificate, Diploma, TVET qualification or equivalent training in Construction, Building Technology, Civil Engineering, Materials or a related field is an advantage.
- Strong practical experience in tile installation may be considered in place of formal qualifications.
- Experience working on large construction projects, residential developments or commercial projects is highly preferred.
- Valid Kenyan driving license.
- Willingness and ability to travel frequently to construction sites across Kenya.
Method of Application
Interested and qualified? Go to Twyford Tile on www.linkedin.com to apply
Never pay for any notarisation, certificate or assessment as part of any recruitment process.