Description
Location: Nairobi, Kenya
Function: ICT / Computer
Job Type: Full Time
About the Role
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Responsibilities
Devices Strategy & Portfolio Management
- Develop and execute the overall devices strategy aligned with business objectives.
- Identify market trends and customer needs to recommend device propositions that drive growth.
- Monitor device performance, sales, profitability, and customer adoption metrics.
- Drive lifecycle management of devices from launch to retirement.
Innovation Management
- Lead the innovation agenda by identifying emerging technologies, industry trends, and new business opportunities.
- Evaluate and pilot innovative solutions, products, and services to enhance customer value.
- Lead the ideation, development, and commercialization of new products and services.
- Establish innovation frameworks and processes to accelerate experimentation and commercialization.
- Collaborate with internal and external stakeholders to develop and test new concepts.
Product Development & Proposition Design
- Develop compelling device propositions and bundled offerings.
- Define business requirements and customer journeys for new products and services.
Commercial Performance
- Own and deliver device, innovation, and partnership-related revenue, profitability, and market share targets.
- Develop business cases, investment proposals, and financial models for new products, services, and innovation initiatives.
Strategic Partnerships & Ecosystem Development
- Develop and execute partnership strategies with device manufacturers, technology providers, digital platforms, fintechs, startups, and ecosystem players.
- Identify, evaluate, and onboard strategic partners that enhance customer value propositions.
- Negotiate commercial agreements, joint business plans, and co-marketing initiatives.
Agile Squad Leadership
- Lead and inspire cross-functional agile squads comprising commercial, technology, digital, marketing, finance, and operations teams.
- Define squad objectives, priorities, and delivery roadmaps aligned with strategic business goals.
- Drive agile ways of working, fostering collaboration, accountability, and continuous improvement.
Qualifications
- 5 years of relevant experience in telecommunications, technology, consumer electronics, digital products, innovation management, or product development.
- Proven experience in managing device portfolios, digital products, or customer propositions.
- Demonstrated success in developing and launching commercially viable products and services.
- Familiarity with Agile, Scrum, Design Thinking, and innovation frameworks.
- Strong understanding of mobile devices, IoT, connected technologies, and digital ecosystems.
Application
Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply
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